Baji Sport's Privacy Policy — Your Data, Our Responsibility

This Privacy Policy applies to all users of Baji Sport (bajisport.ws) and its mobile application. By using our platform, you agree to the terms of this Privacy Policy.

Baji Sport is a responsible online betting platform trusted by millions of users across Bangladesh. We treat every piece of your personal information as a sacred trust — and protect it accordingly.

This policy has been developed in accordance with Bangladesh's applicable digital security laws and international data protection standards. We review and update it regularly as needed.

Baji Sport collects two types of information from you — what you provide voluntarily and what is collected automatically:

Baji Sport collects your information in the following ways:

• Registration Form: Information you provide during account registration is stored directly.
• KYC Verification Process: ID card photos or scanned copies are stored securely.
• Automatic Collection: Through cookies, log files, and tracking pixels while you use the platform.
• Payment Processing: Your mobile banking number at the time of deposit or withdrawal.
• Customer Service Communications: Information you provide via live chat or email.

At every point of data collection, we clearly explain why that information is needed. Nothing is collected without your knowledge.

Baji Sport uses your information solely for the following purposes:

• For account creation, management, and verification.
• For betting, payment, and transaction processing.
• To prevent fraud and illegal activity.
• For customer support and technical assistance.
• To send you promotional offers and newsletters, with your consent.
• To improve platform functionality and enhance the user experience.
• To fulfill legal obligations.

Baji Sport uses cookies on its website and app. Cookies are small text files stored on your device. We use three types of cookies:

• Essential Cookies: These are essential for the platform to function properly. They maintain your login state and keep security sessions active.
• Functional Cookies: Helps remember your preferences, language, and other settings.
• Analytics Cookies: Collects anonymous data to understand how the platform is being used. This can be disabled.

You can disable cookies through your browser settings. However, turning off essential cookies may cause some platform features to stop working.

Baji Sport does not share your personal information with third parties — except in the limited circumstances outlined below:

• Payment Processors: Necessary information is shared with mobile banking partners (bKash, Nagad, Rocket) to process transactions.
• Legal Authorities: To assist with legal investigations under court orders or government directives.
• Technology Partners: Cloud service providers who operate the platform, bound by strict confidentiality agreements.

Baji Sport follows industry-leading standards to keep your data secure:

• Encryption: 256-bit SSL/TLS encryption is applied to all data transmissions.
• Server Security: Data is stored exclusively in secure data centers with 24/7 monitoring.
• Access Controls: Only authorized personnel can access specific data.
• Two-Step Verification: Two-step verification is used for sensitive operations.
• Regular Backups: Data is backed up regularly to prevent loss in the event of a technical issue.
• Penetration Testing: External security audits are conducted at least twice a year.

Baji Sport does not retain your data longer than necessary. Our retention policy is as follows:

• Account Information: For up to 5 years while your account is active and after it is closed.
• Transaction Records: Up to 7 years for legal compliance purposes.
• Cookie & Session Data: Up to 30 days.
• Marketing Preferences: Deleted immediately upon opt-out.

After the specified period, data is permanently deleted or anonymized.

As a Baji Sport user, you have the following rights:

Baji Sport strictly prohibits use by anyone under the age of 18. We do not knowingly collect any data from minors.

If a minor has registered by mistake and it comes to our attention, the account will be closed immediately and all collected data will be deleted. If you know a minor is using our platform, please let us know.

Baji Sport may update this Privacy Policy as needed. When changes are made:

• A notification will be sent to your registered email or mobile number.
• Changes will be prominently announced on the platform.
• Your consent will be obtained for any significant changes.
• The date of any changes will always be displayed at the top of the page.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@bajisport.ws
• Live Chat: Click the chat button at the bottom right of the platform.
• Response Time: Usually within 24 hours; up to 7 business days for complex matters.

We take your privacy seriously. Don't hesitate to reach out with any concerns — our team is always here to help.